Jobs at Dobies Cumbria 

We are a small team at Dobies Cumbria and we pride ourselves on delivering professional service in a warm, welcoming and friendly manner. The key to our success is the people that work with us and many of them have been with us for over 10 years.

We update this jobs page when specific roles are available; however we are always interested in receiving speculative applications from those looking for a change in career or experienced motor trade professionals. In particular, we would always welcome applications for:

  • Sales Executives
  • Technicians

Download a Dobies Cumbria Application Form Now

Current Vacancies 

Sales Executive - New and Used - Full Time

Job Description

We are looking to hire an experienced and well-presented Car Sales Executive for our Peugeot and used car operation. This is an excellent opportunity to progress within the motor industry and gain knowledge within a main dealership. Working alongside a stable team with over 50 years’ experience you will have a proven track record of exceeding monthly, quarterly and yearly targets ideally within the motor trade, however other sales experience will be considered. In return, we offer a competitive salary for the right candidate as well as manufacturer approved training within sales, customer service and brand development.

You will be self-motivated and have drive and commitment to achieve targets and exceed customer expectations. You will need to hold a full clean driving license, be a committed individual and a great team player.

Main Duties

  • To develop and manage enquiries face-to-face, over the telephone and via email
  • To negotiate the sale, offer finance options and upsell add on products
  • To manage the paperwork and delivery of the car
  • To support the marketing of the stock
  • To organise and present the stock on the forecourt

Working Hours

  • Monday to Friday 09.00-18.00 (Day off in the week, except when weekend off)
  • Saturday 09.00-17.00 (Average 3 per month)
  • Sunday 11.00-16.00 (Average 2 per month)
  • One weekend a month off

Benefits:

  • On-site parking
  • Bonus scheme
  • Company events & social hours

Job Types: Full-time, Permanent

Salary: £25,000.00 to £35,000.00 /year

Download a Dobies Cumbria Application Form Now

For further information please call 01900 603573 and ask for Tom.

Business Development Co-ordinator – Part Time - Monday to Friday - 20-25 hours - Flexible on Hours Worked

Job Description

We are looking for a motivated, sales orientated and customer focused Business Development Co-ordinator. You will have excellent telephone and people skills to support our Peugeot and Vauxhall businesses. The role will support the profitability of the After Sales Department by booking at least 10 appointments per day into the After Sales Diary as well as supporting the delivery of excellent customer service. You will also be responsible for following up all customers who have visited the After Sales department and highlighting any issues that need to be dealt with.

You will have excellent customer service, sales, administration and IT skills, at the same time you will be expected to manage your own workload whilst being flexible and responsive to the needs of the various customers.

Main Duties

Business Development
• Follow up and book service, MOT and After Sales work 10 appointments per day using our Dealer Management System including:
o Motability Service Customers
o MOT Customers
o Retail Service Customers
o Peugeot Leads Portal Customers
o Recall Customers
o Customer no shows
• To update and cleanse customer details on the database

Customer Satisfaction
• Follow up all relevant after sales customers and maintain records for manufacturer requirements
• Support Sales customer satisfaction as and when needed

Customer Service
• Meet and greet customers on the Service Desk at lunchtimes and/or holidays as and when needed

What we can offer you?

  • Family run business
  • Manufacturer Accredited Training
  • A discretionary bonus scheme is offered for this role, paid per appointment on a monthly basis.
  • Competitive Salary dependent on experience and loyalty and merit bonus scheme

Download a Dobies Cumbria Application Form Now

For further information please call 01900 603573 and ask for Mark.


Apprentice Customer Service Advisor – Full Time - Monday to Friday 

Job Description

We are looking for a motivated, efficient and accurate Apprentice Service Adviser with good telephone and people skills to support our Peugeot and Vauxhall business. The role will support the Service desk in various aspects of customer service and administration.

You will have good administration and IT skills, at the same time you will be expected to manage your own workload whilst being flexible and responsive to the needs of the various customers. This is an exciting busy role with a real opportunity to support the effective running of the dealership.

In return we will offer you manufacturer accredited training as well as the chance to increase your earnings via a performance related pay scheme.

Main Duties

• Communicate with customers to book service and MOT appointments via the telephone, email and SMS
• Diary management and reporting with various online systems and databases
• Follow up customers post workshop visit to ensure the customer is satisfied and will return
• Update and maintain our dealer management systems
• Liaise with customers pre, during and post workshop visit
• Producing invoices, job cards and necessary paperwork for the customer

Key Skills and Experience

• Good organisational skills and excellent attention to detail.
• Good IT skills, preferably experience of databases and websites.
• Excellent verbal and written communication, as well as good numeracy skills.
• Positive, flexible and a can-do attitude.
• Sales minded attitude to maximise all opportunities.

What we can offer you?

  • Family run business
  • Manufacturer Accredited Training
  • Professional Apprenticeship Qualifications in Business and Customer Service
  • A discretionary bonus scheme is offered for this role, paid per appointment on a monthly basis.

Download a Dobies Cumbria Application Form Now

For further information please call 01900 603573 and ask for Mark.